Theme admin function not working after upgrading to Wordpress 381
10 years ago
Flumpool
Member
Hi,
After I upgraded to Wordpress 3.8.1, I can't use edit any content under Artdevil tab. For instance, when I select Artdevil> General, I can't save the information that I edited on 'Title'. There's no response from the 'tick' button no matter how many times I click it. I can't upload banner to slider as well. When I click 'Upload', there's no response. Please help. Thank you. |
10 years ago
Dave
Support Service
Hi!
Could you give us the URL of your website, please. When did you download the theme? Which version of WP did you have before update? |
10 years ago
Flumpool
Member
Hi Dave,
My site is musictouchmyheart.com I downloaded the theme somewhere 2nd quarter last year. I was using WP3.8. Everything was fine until I upgraded to 3.8.1. |
10 years ago
Flumpool
Member
I did a screen recording.
Please find the file on https://www.dropbox.com/s/ai2igcwvd81pdf2/ArtDevil%20Admin%20Not%20Working.avi Thank you. |
10 years ago
Flumpool
Member Please advise what can be done to resolve the problem. Thank you. |
10 years ago
Flumpool
Member
https://www.dropbox.com/s/m0kj9ih4iuhyenm/ArtDevilAdminNotWorking.avi
Here's the new link. |
10 years ago
Dave
Support Service
What version of WordPress did you have before the upgrade?
What version of the theme do you use? When did you download the theme? |
10 years ago
Flumpool
Member
I was using Wordpress 3.8.
I couldn't remember which version of the theme I used. But it should be the latest one. I tried to reinstall the theme (I even downloaded the latest theme), but the same problems occur. On my mobile site, I can't see the top menu. It's all black, yet when I click on 'Comment' Tab area, it's working. When I create new post, after I save it, and refresh the page, I can't see my content. The font color all turn to white. I have to select the text then I can see it. |
10 years ago
Dave
Support Service
Please, try to open JavaScript Console that provides place to log diagnostic information using methods provided by the Console API, such as console.log(), or console.profile(). The way of opening this console depends on your browser, but each browser supports this function.
|
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