Theme Activation Failed

Latest Reply from Alice at 2015-04-17 02:33:10
Dear SMThemes,

I purchased the theme (WpHotel) and then I tried to enter the code/activation key (16 digits activation key) after activation, and also I tried to remove the footer text so many times.

Whenever I did, I got the message that I have to purchase the theme. Which I failed to understand.

I have paid and activated the theme, although I get the message in theme activation area, but still I am unable to remove the footer links.

If this is the case then what is the point to purchase the theme ???

Please someone can reply me urgently...

Have the same problem. Just purchased mine a few minutes ago. Have just contacted support and waiting for them to get back with a solution. Have you managed to fix your problem yet?
Please contact us via to solve this.
Can someone please post the solution to this issue, or something other than "Please contact us via to solve this." This response is getting very old.
I just purchased this also and have the same issue, it would be nice if there was a phone number to call. If someone does not fix this, I will back charge my card. I am so tired of buying things that don't work...
We just replied to you via email, please check your inbox.

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