Theme Activation Failed
11 years ago
James
Member
Dear SMThemes,
I purchased the theme (WpHotel) and then I tried to enter the code/activation key (16 digits activation key) after activation, and also I tried to remove the footer text so many times. Whenever I did, I got the message that I have to purchase the theme. Which I failed to understand. I have paid and activated the theme, although I get the message in theme activation area, but still I am unable to remove the footer links. If this is the case then what is the point to purchase the theme ??? Please someone can reply me urgently... |
11 years ago
Eu Jin Chan
Member
Have the same problem. Just purchased mine a few minutes ago. Have just contacted support and waiting for them to get back with a solution. Have you managed to fix your problem yet?
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11 years ago
Administrator
Support Service
Please contact us via support@smthemes.com to solve this.
|
11 years ago
Cindy Muir
Member
Can someone please post the solution to this issue, or something other than "Please contact us via support@smthemes.com to solve this." This response is getting very old.
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9 years ago
James Wasdin
Member
I just purchased this also and have the same issue, it would be nice if there was a phone number to call. If someone does not fix this, I will back charge my card. I am so tired of buying things that don't work...
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9 years ago
Alice
Support Service
Hi!
We just replied to you via email, please check your inbox. |
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