Support Email - Activation Email

Hi,

I've read the forum and I know it states to contact the support email regarding activation problems. I sent them an email yesterday after getting the following error:

Activation Error.
Error code - #5123: You are using theme xA@n�9����egM��U���Mu�s�82l��>��^�žc�QE�M�8K{'�W0)�K�$�K_�A���1q訌=�l~�P�A]S��@��=���E����H��i����, but trying to activate it with key for different theme (Sport).

If you are sure that is not the problem, please contact with us via support@smthemes.com to fix it

I've email support yesterday and want to know what the ETA to replying is? I know the error is stating that I am using a different theme for the activation code but I purchased it through the website for this theme.

Thanks.

Hi!

Sorry to keep you waiting so long to answer your message. Please, check up your mail box - we've just replied to you.

Estimados amigos. He comprado el theme
SportBike WordPress Theme e introduzco el código de activación que es 5790-6056-3348-5696, me pide el acceso FTP de mi servidor y se queda el mismo fijo, pero poco después, al cambiar de opción en el panel de control de wordpress desaparece, impidiéndome, cambiar el footer.php y los enlaces de promoción. Al modificar footer.php, me aparece un aviso de color rojo que me impide cambiarlo o modificar el contenido del mismo. Adjunto detalle de la compra debajo de estas lineas. Ruego me respondan lo antes posible



Order Number : 205490690681

SMThemes.com ( http://smthemes.com )






Contents of your purchase :
Vendor Product ID : 3006
Product Name : SportBike WordPress Theme
Quantity : 1

Total : 29.00 ( USD )

Billing Information
Pablo Sánchez Company
IP: 37.15.247.108 IP Location: Valencia ( Spain )
info@paucompany.es
34960640389
C/ Maestro Cristobal Leon 13
C/ Maestro Cristobal Leon 13
Valencia, V 46016
Spain ( ESP )



Thank you for your business.

* Please do not reply to this email. Your response will not be received. Please visit our website to contact us about your order.

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Privacy Policy - (https://smthemes.com/terms-of-services/)
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For questions about your order, including product delivery questions, please contact http://smthemes.com

For payment specific questions, please contact http://www.2co.com (Customer support is available in English and Spanish.)

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Hi!
Please, check up your mail box - we've just replied to you.