Problem with activation

When I enter the activation key it asks me for FTP information. I enter that in and its not activating the theme. IF I refresh the page the activation key goes away.

Any help is helpful.

Thanks

Hi!
Please, contact us via support@smthemes.com. In most of cases we need personal information, order numbers and activation keys to help with activation.

I am having the same issue. I have emailed you directly but no response??

Hi!

Sorry to keep you waiting long to answer your message. Your message have been indentified as a junk mail by some reason. We have sent you a solution via email.