Portrait theme Mobile Scrolling on iPhone

Latest Reply from Raye at 2013-10-24 16:20:30
Hi, I have a Wordpress blog using the theme Portrait, and it works fine in all aspects. But iPhone users can only see the top of the page and cannot scroll down to see the rest of the blog. The mobile version works fine on androids and this only a problem on iPhones.

Is there a way I can edit the coding to fix this? Thank you for your help!
Could you give us the URL of your web site, please.
We have tested your web site, it works properly. Could you clarify your issue? Besides, we suspect that your iframe causes the problem with responsive web design on your site.
It works properly on desktops and on android phones, but it does not work properly when viewed using an iPhone. On iPhones, the web page will not scroll. Since I am using the Portrait theme, I am wondering if there is a problem with layout that causes this to happen. If it's an iframe issue from the layout, is there a way I could change something in the coding to make it work on iPhones?
I think I know what the problem is. I am using a redirection url from freedomain.co.nr which likely uses an iframe for the redirection, and this is interfering with how the site is viewed on iPhones. This is a separate issue from the Portrait theme now but are all redirection urls like this or is it possible for me to use one that doesn't use an iframe? Or is there a way I can change the coding in Portrait to accomodate for this?
I can not solve your problem without the knowledge of the technical features of your url redirection. We have tested your website on iPhone. It scrolls down and works properly, but the responsive web design doesn't work owing to your redirection.
What do you mean by the responsive web design? Also, the website url I provided for you http://loveraye.co.nr is the redirection url. iPhone users are telling me that my website doesn't scroll when they are viewing it using this url on their phones so I don't understand how you have tested my site on an iPhone and say it works perfectly... unless you're using the latest iPhone 5 which perhaps has fixed the scrolling issue with iframes?

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