Main and Top Menu not working on iPhone
10 years ago
Roxie Thiessen
Member
The top main menu and the top sub-menu are not working. I have asked about it on this forum and no one is getting back to me. I may have to ask for a REFUND.
Please contact me. designs@roxieart.com Roxie |
10 years ago
Roxie Thiessen
Member
Sorry, they are working but not on an iPhone
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10 years ago
Alice
Support Service
Hi!
Please, clarify the issue. We have tested your website on iPhone and the menus work. Screenshots are appreciated. |
10 years ago
Roxie Thiessen
Member
Hi,
Okay, here is a video. It doesn't work on both our iphones, and both our iPads. We have the newest iPhones. Thanks http://youtu.be/UIMDXrAkugk |
10 years ago
Alice
Support Service
Yes, you are right. It doesn't work. Do you use any third-party plugins?
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10 years ago
Alice
Support Service
Please try to add following code to the section <head> in the file header.php:
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10 years ago
Roxie Thiessen
Member
Yes, we are using some plugins. Why, do you think that is causing the problems? I will try the coding but we are using Godaddy Managed Wordpress and we are not sure if we have access to the header.php. I will check it out.
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10 years ago
Roxie Thiessen
Member
Hi, I did remove some plugins (not sure if that helped) but I did add that script you gave me. When I tested it, it did not work at first. But later when my husband came home we checked on his iphone, and the links are working now. Thanks. I think that coding helped!
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