SMThemes Support » FootballNet
Contact Form not working
12 years ago
jasegw
Member Have installed this plugin http://coffee2code.com/wp-plugins/configure-smtp/ When I hit the 'send test email' it works. But the contact us form says message sent, but does not send anything ? |
12 years ago
Administrator
Support Service You have problems with our contact form, installed with template, or with plugin http://coffee2code.com/wp-plugins/configure-smtp/ ? |
12 years ago
jasegw
Member As the test button on the plugin works, I'm assuming it is the template. Thanks. |
12 years ago
jasegw
Member Just to clarify, the form does not work with or without the plugin activated. |
12 years ago
jasegw
Member Have we a fix for this yet ? as the standard install contact forms work, just not the one in this theme ? |
12 years ago
jasegw
Member Hey, Well, I really would like a fix to this as I purchased the theme please. |
12 years ago
Administrator
Support Service Check that you specify right email on page footbalnet->contact form in your dashboard. |
12 years ago
jasegw
Member Yes, it is the right email address. |
12 years ago
Administrator
Support Service If you see message that mail sent, it is mean that mail function returns true and message realy was sent. The problem might be in your spam setting or server configuration. We have tested contact form and it works fine. At this moment i can suggest you to check your spam folder or check mail outbox on y our server. Also you can add error_reporting(15) at the begining of the file feedback.php, try to send email again and write here results. |
11 years ago
T0mi
Member
Contact form not sending emails at all, I intalled third party plugins and all works, this contact form appears to work (Your message has been successfuly sent!) but not, really not and I really filled right email or check spam :). I searched on this forum and threre is no solution. I really like theme and this nicely styled contact form, but I have to use another third party plugin which is a shame.
|
11 years ago
Administrator
Support Service
Hi!
Please try to replace following code in the feedback.php
with |
11 years ago
T0mi
Member
It works :) I think problem is solved, you can post this solution in all threads with this problem. Thanks a lot for your help. Tom.
|
11 years ago
Diego De Maio
Member
Good morning staff, I've purchased 3 themes and the problem is that the contact forms not working. The destination mail it's ok but there aren't messages in the destination mailbox. Please fix my problem. Thanks. Best Regards
|
11 years ago
a-tom
Member
I have WP 3.5.1 German.
The contact form is not working at the first time. The first time i put data in the form and klick send it does not work. The fields are empty and no message. When i'm trying the same data a second time, then it works. A reload, then the same from begining. |
11 years ago
Leônidas da Silva Júnior
Member
I'm with same problem um-tom!!!
|
11 years ago
a-tom
Member
Has anyone a solution?
Even plugins like lightbox react only at the second time. |
11 years ago
piotr
Member
I have the same problem.WP 3.5.1 (Poland). The contact form is not working at the first time. Please about solution for us.
|
11 years ago
Alice
Support Service
Did you try to change the code in the feedback.php?
It really helped me! |
11 years ago
Sean Lewis
Member
Still not working. Shows the change has already been made to feedback.php but this doesnt work It only throws the sent message after submitting twice. NO EMAILS EVEN COME THROUGH THEN. I have SMTP configured and I know it works becuase I use a ticket feature that sends an email from the website. PLEASE FIX!!!
|
11 years ago
a-tom
Member
Same, still not working. It works only after i enter the data the second time...
|
11 years ago
soykot
Member
incorrect coding RSS
http://fort-35.ru/feed HELP!!! |
11 years ago
Anton Fast
Member
my contact form doesn't work at first time.. only when i send data for the second time i receive an e-mail..
http://phoneservicesauerland.de/?page_id=45 please help |
11 years ago
soykot
Member
Hi all, first of all I apologize for my bad English.
I had the same problem that many have had in which only worked to contact form the second time, seeing that the support does not care much customers had to get me to investigate why the error happened and after investigating I found midday a solution. The problem was that when loaded wordpress menu template design contact from a link would not load the codes or php variables so the form does not work, when you give to send the page is updated and now if the load well, then I thought the solution was that the page auto updated once nothing more charging. The most obvious solution I see is to open the file "feedback.php" and hit the top of the document the following code:
What it will do is that when accessing our wordpress to the contact section will load the template design and function as the first! Is a solution a bit sloppy but effective, that's something! Greetings from Spain! |
11 years ago
a-tom
Member
Thank you! Now it works! :)
|
11 years ago
a-tom
Member
Here is the answer of SM Themes itself. Why did not they written?
In the new theme Techworld there is another feddback.php ... The last lines in architecture
... And now the working last lines from Techworld Theme |
11 years ago
anthony marsh
Member
THe level of support here seems disheartening. i have the same issues with the hotelbook theme and it seems like trying to get a resolution is a waste of time.
|
11 years ago
Paul Parisi
Member
I'm having the same issue. Only goes after the 2nd time sending. Also, in internet explorer, it not only doesn't send, but after you click 'send' it brings you to the homepage.
Doesn't look like they're going to help us here. |
11 years ago
Paul Parisi
Member
You guys (smthemes) need to address this.
|
11 years ago
a-tom
Member
replace the last lines in feedback.php
with
It works! |
11 years ago
a-tom
Member
Or in Dashboard/Theme > Layout > Load content dynamically = OFF
helps too... |
11 years ago
soykot
Member
I made a contact form with your theme but how do I put it on the contact us tab?
|
10 years ago
DJ10
Member
I had a Contact Form issue which was related to my mailbox & has been resolved. See below:
'Message sent successfully' was displaying on the contact form after submission but my mailbox was not receiving the email. SOLUTION: When a wordpress website is loaded onto a service provider's server, the mail from the websites contact form will be automatically directed to that same server. If the mailbox wasn’t created on the same service provider's server and is sitting on another server then you must ‘disable local mail delivery’ with your service provider. I hope that makes sense and may be of help to someone. |
10 years ago
aydin yildirim
Member
I am using AboutToys theme and have the same problem and no solution...
|
10 years ago
Decilla
Member
The google map isnt to see? Anybody an idea?
|
10 years ago
Dave
Support Service
Hi!
Could you give us the URL of your website, please. |
10 years ago
gregor kosmina
Member
I have problems with google maps on contact form. Anyone with same issue?
Best regards |
10 years ago
WriteCraft
Member
Trying out Atletica contact form at http://writecraftwordpress.com/score/contact-form-test/ all I get is a blank page. I would buy this theme if it will work.
|
10 years ago
Dave
Support Service
Hi!
To fix this you have to turn on the option wp-debug to get more information about the error? You can do it in the wp-config.php in the root directory of your WordPress. Just find string there, and replace it with
Afterwards, open the contact form page. |
10 years ago
WriteCraft
Member
Thanks Dave! Did that and it turns out there is a typo in Atletica's feedback.php file line 19 -- a missing parentheses after wp_mail. fixed that and all is well.
|
10 years ago
roberto-mancinelli
Member
Hi!
I have a problem with a template Educator. In a section form, He don't work,I have read the post,the end i have controlled the code,but I not see the anomaly. http://posapiuserramenti.it/ We have intention to activate in a next You help my best regards |
10 years ago
Martin Torres
Member
Creative template contact form isn't working yet. I have tried the previous suggestions but my problem is slightly different. Every time I click on the send button I get an error saying that the required fields are empty but they are not and nothings gets send. I re-enter the values in the fields and again the same error. Any ideas?
|
10 years ago
TheCobra
Member
I have the same problem as Martin Torres, it doesn't appear to be retrieving the form values correctly...
Did you have any luck with this Martin? |
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