SMThemes Support » ClothingStore
Cannot activate Clothingstore Theme
12 years ago
Tom
Member I have uploaded the file to my wordpress folder. Then, when I go to my Wp-admin, the theme shows up alright, alongside the other themes. But when I press "activate", I get a blank screen. But page remains blank. What can I do? |
12 years ago
Tom
Member ps. Furthermore, when I try to login again to enable one of my other themes, I can't do it. as does So now I'm having to reinstall wordpress totally from my server. I was testing this template on a site that's still empty, so I'm ok. But I hope people will not be installing this theme, and then get blocked & lose their information. |
12 years ago
Tom
Member For more clarification; I had it installed on a subdomain: test.mydomain.com I don't know if that could be the problem? |
12 years ago
Administrator
Support Service First of all if you have white page because of the theme you need remove only the theme and wardpress will suggest you to choise another one. Most often reason of blank page after activation is uncompartible versions of php or wordpress with minimum requirments of the theme. Our theme works with WordPress Version 3.3.1 or higher and PHP version 5.3 or higher. |
12 years ago
Tom
Member Thank you for your reply. My wordpress version is 3.4, so that should be ok. Why do you think it's not working? Thank you, ps. There's not really any way to remove the theme, because I cannot login anymore! everything's blocked. |
12 years ago
Administrator
Support Service What about your PHP version? |
12 years ago
Tom
Member That's it. My version is 5.2 |
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